You can transfer your assets from your KuCoin Main account to the Platform account on the Pool-X website, or directly transfer your KuCoin account to your Pool-X account.
Transfer on the Pool-X webpage:
Step 1: Log in to your account via pool-x.io, and click “Login” as the screenshot shown below:
Note: You can use your KuCoin account to log in Pool-X account directly.
Step 2: Please click the “Assets” on the upper right corner of the Pool-X website, then click “Account Balance-Transfer”, you will be able to transfer the assets from KuCoin Main Account to Platform Account on the Pool-X website page.
Note: The withdrawal service is currently not supported in the Platform account. Please transfer the funds to KuCoin-Main Account and withdraw it via the KuCoin account. The funds' transfer between the accounts is for free.
Transfer from KuCoin account to Pool-X account:
Please login to the KuCoin account, then select the coin to be transferred in the main account or trading account, click on the " transfer", and select the direction at the transfer direction.